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Bilingual Team Lead


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Bilingual Team Leads in Louisville KY.


The Team Lead will act as a liaison between the client, Project Manager, and the staff who work at client and/or Acción location. The primary responsibilities of the Team Lead is to relieve the client supervisors of their labor related and administrative duties pertaining to the staff, ensuring a smooth relationship and a performance driven workforce. Additionally, the Team Lead is to be the driving force behind achieving the stated performance standards, quality standards, safety standards and other stated objectives


  • Lead, direct and coordinate all activities related to a performance based shift to maximize productivity while maintaining quality according to all site specific standards
  • Carry out lead responsibilities including orientations; training, disciplining, directing work; assessing work performance, coaching, developing and motivating employees
  • Regularly review site specific policies, procedures, safety documents, and training materials and revise as necessary
  • Make prompt lead decisions on personnel and employee relation issues and engaging with Human Resources when appropriate
  • Ensure all production data is gathered and reported correctly on a daily basis
  • Monitor attendance, safety, productivity, and quality of work performed
  • Report and investigate all workplace injuries in compliance with company policy
  • Maintain a safe work environment at all times and manage safety programs
  • Maintain an excellent working relationship with all facets of the clients
  • Be primary communication contact with Client, Project Manager and management
  • Complete and submit all reports, forms and requests timely and accurately, including daily production reports and attendance updates
  • Comply and conform to company operating procedures
  • Assure adequate and visible on-floor presence
  • Manage employee turnover and retention by pro-actively addressing concerns
  • Oversee time and attendance for all employees; including time keeping, reconciliation, and invoice comparison and payroll activities
  • Maintains good communication/working relationships with all departments in the organization
  • Reports all hazardous conditions/equipment to his/her manager immediately
  • Fulfills job responsibilities in accordance with the standards set in the organization’s “Code of Business Conduct”
  • Uses independent judgment and discretion on behalf of the organization in the performance of these duties

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  • Ability to speak,read, and write in English at a level appropriate for the job and communicate effectively
  • Ability to speak, read, and write in Spanish and or other languages is a plus
  • Ability to be accurate, concise, and detail-oriented
  • Knowledge of Department of Labor Laws both Federal/State specific preferred
  • High School and Higher Education preferred


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