On-Site Administrator - Morales Group
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On-Site Administrator in Charlotte, NC.

On-Site Administrator summary:

The On-Site Administrator will act as a liaison between client and Morales Group, Inc (MGI). On site Administrator will effectively service the client by streamlining the human resource (HR) process and strive to achieve the mutual objectives of quality and continuous improvements. The responsibility of the On-Site Administrator is to support the client needs as well as manage the employees assigned to the client. The On-Site Administrator is responsible for ensuring that MGI is compliant in all areas pertaining to client requirements

On-Site Administrator responsibilities:

  • Maintain excellent client relations by handling all customer service inquiries, concerns, issues, and ensuring consistent quality of delivery and service
  • Conduct onsite check ins, be available before and after hours for escorting new starts on client premises
  • Conduct pre-employment tours as needed, ensuring employees are fully aware of job duties and requirements prior to starting position.
  • Track various performance metrics to measure and improve performance
  • Manage all daily account activity regarding the on-site client staffing needs
  • Prepare all employees through orientation for proper transition to assignment
  • Manage employee turnover and retention by pro-actively addressing concerns
  • Complete on-site incident/accident investigations and appropriate paperwork for all accidents and submit to HR within 24hrs; develop strategy to reduce Workers Compensation dollars
  • Engage with leadership regards to injuries, corrective action in an effort to decrease injury rate
  • Oversee time and attendance for all employees; including timekeeping system, reconciliation, and invoice comparison and payroll activities
  • Review all payroll reports prior to payroll run and submit to payroll by deadline
  • Prepare scheduled evaluations for contingent labor
  • Counsel site employees relative to attendance, productivity and overall job performance
  • Maintain attendance records, coordinate new starts and appropriate pre-assignment paperwork (i.e. I-9’s drug test templates, skill checks, etc.)
  • Use social/professional networking sites to identify candidates
  • Communicate current client needs to appropriate internal parties for execution and delivery from office to onsite location
  • Communicate future client needs to recruitment staff and managers as needed
  • Maintain accurate records in Tempworks data base for client and employee assignments
  • Maintain knowledge of applicable Tempworks reporting, delivering those reports to customer as needed
  • Conduct internal audits to ensure compliance with client screening requirements
  • Other duties assigned
  • Must be able to travel between multiple client sites and facilities
  • Maintain outstanding communication/working relationships with all departments in the organization
  • Report all hazardous conditions/equipment to his/her manager immediately
  • Fulfill job responsibilities in accordance with the standards set out in the organization’s “Code of Business Conduct”, its policies/procedures, applicable federal/state laws, applicable professional standards, and code of ethics
  • Use independent judgment and discretion on behalf of the organization in the performance of these duties
  • Work cooperatively as a team member with co-workers in all departments of the organization
  • Maintain excellent working relationship with co-workers, clients, and employees
  • Have complete understanding of Morales Group Employee Benefit package and correctly inform employees; engage internal parties as required
  • Stay in direct contact with Client Leadership maintaining outstanding relationships
  • Utilize those relationships for planning, forecasting, and all service related delivery expectations
  • Promote Morales Group Brand through communication, delivery, service; upholding our Mission, Core Values daily
  • Perform other duties as assigned

On-Site Administrator Requirements:

  • Ability to speak, read, and write in English at a level appropriate for the job and communicate effectively
  • Ability to speak, read, and write in Spanish and or other languages is a plus
  • Ability to be accurate, concise, and detail-oriented
  • Knowledge of Department of Labor Laws both Federal/State specific preferred
  • High School and Higher Education preferred

Company Culture:

  • Supports the Morales experience; be present, delivers our very best and understand and exceed the expectations of the individuals we serve
  • Participates in company annual health, safety, and professional development workshops
  • Maintains confidentiality of all employee’s information to assure employee rights are protected
  • Represents the organization in a positive and professional manner
  • Complies with all organizational policies regarding ethical business practices
  • Lives out our Mission and Core Values daily
  • Maintains current licensure/certification for position, if applicable
  • Follows departmental and company Health, Safety, Security, Hazardous Materials policies and procedures
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  • This field is for validation purposes and should be left unchanged.